Code of Ethics
- To take care to fully understand the customers problem so we can fix it right the first time, every time.
- To perform each high-quality repair service at a fair and competitive price.
- To have a personal obligation to provide a great service experience for each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order and provide the maximum life for the minimum lifetime cost.
- To educate the customer about the condition of their vehicle so they can make the best choice for their circumstances and be fully confident in their decision.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of our business and the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Our mission is to provide you with an unbiased and objective review of the vehicles condition and, based on our knowledge and experience, the insight and advice you want so you can make an informed choice that benefits you the most and fulfills your long-term goal for the vehicle.
